ACE: Decision Control Under Service Failure
When a plan stops working, the decision that follows either contains the damage or creates more of it. ACE structures the judgment moment before action reaches the client.
Rebook, monitor, communicate, escalate, or manual recovery.
Every confirmed decision generates an accountable record.
Missing gates block confirmation before action reaches the client.
Validated Decision Rate before execution.
The dangerous moment is not only the disruption.
It is the decision that follows before dependencies, contingency, ownership, and risk are confirmed. Premature action can create more damage than structured delay.
The artifact makes the hidden decision layer visible and auditable.
Select the conditions. The system returns the allowed action.
What counts as a valid decision?
ACE demonstrates that governance is not overhead — it is the mechanism that prevents premature action from becoming recovery cost. The validated product requirement is a decision gate layer: situation input, risk classification, contingency check, owner assignment, and an immutable decision log before any client-facing action is permitted.